Skip navigation
Accessibility options

MY LEARNING SOURCE

Browse courses by subject

Upcoming courses

Management and leadership

Customer Service Management Programme - Delivering the Promises - ALMOST FULL

Workshop

This three and a half day programme will provide managers with the knowledge and skills to drive team performance to support the council's vision in the delivery of our customer services promises. more

  • Start:
    April 22nd, 2014
  • Length:
    3 days
  • CPD:
    18 hours
  • Price:
    Free
(Based on 16 evaluations)
Health and safety

Dealing with violence and aggression course

Workshop

This workshop is for the Enforcement Officers within Planning. It will give staff the knowledge and skills to recognise and diffuse anger and aggression in a work setting. It is for any member of staff who could potentially encounter violence or aggression in the course of their work. It teaches the skills and behaviours necessary to deal with such behaviour effectively in different contexts more

  • Start:
    April 23rd, 2014
  • Length:
    1 day
  • CPD:
    6 hours
  • Price:
    £89.00
(Based on 64 evaluations)
Management and leadership

Recruitment and selection - refresher course

Workshop

This workshop is specifically designed for people who have considerable experience of short listing and interviewing for staff in the Public Sector and need to familiarise themselves with the processes within Southwark. more

  • Start:
    April 23rd, 2014
  • Length:
    1/2 day
  • CPD:
    3 hours
  • Price:
    £47.00
(Based on 22 evaluations)
Personal development

Disrepair and Conditions: Inspecting a House - ALMOST FULL

Workshop

This course provides an introduction to basic terminology used in housing construction, providing an insight into the places in buildings where problems can arise. The course provides information on what to look for, and how to identify and record deficiencies including disrepair in dwellings. more

  • Start:
    April 23rd, 2014
  • Length:
    2 Days
  • CPD:
    12 hours
  • Price:
    Free
(Based on 0 evaluations)
Management and leadership

HR - Managing Sickness Absence Briefing Session

Workshop

This workshop is specifically for team leaders and managers of Revenues & Benefits, FTSS and Professional Finance Services. The overall aim is to provide managers with the knowledge, skills and confidence to manage the application of Southwark's HR policies and procedures. more

  • Start:
    April 23rd, 2014
  • Length:
    2 hours
  • CPD:
    2 hours
  • Price:
    Free
(Based on 0 evaluations)
Management and leadership

Performance management for managers

Workshop

A one day workshop, that will explore and identify 'good practice' for managers in the performance management of staff. more

  • Start:
    April 24th, 2014
  • Length:
    1 day
  • CPD:
    6 hours
  • Price:
    £85.00
(Based on 110 evaluations)
Personal development

Outdoor Learning Cards (OLC)

Workshop

This course is aimed at those interested in Resources for learning outside the classroom. Outdoor Learning Cards are a comprehensive resource to support the delivery of quality learning outside the classroom. Outside Learning Cards can be delivered by Teachers and Leaders with no previous experience. Course Fee includes a comprehensive resource pack. more

  • Start:
    April 25th, 2014
  • Length:
    1 day
  • CPD:
    6 hours
  • Price:
    £165.00
(Based on 0 evaluations)
Personal development

Meetings and minutes

Workshop

This practical one day training session will cover the process of preparing for a meeting to the final production of the minutes. more

  • Start:
    April 28th, 2014
  • Length:
    1 day
  • CPD:
    6 hours
  • Price:
    £82.00
(Based on 52 evaluations)
Personal development

Welfare Reform: Universal Credit

Workshop

This workshop is for staff who work at Brandon Trust. The aim of this training session is to give the attendees an understanding of the background and implication of Universal Credit and how it applies to Southwark residents. more

  • Start:
    April 28th, 2014
  • Length:
    1/2
  • CPD:
    3 hours
  • Price:
    Free
(Based on 17 evaluations)
Safeguarding

SSCB - Emotional Abuse: The impact for children and young people on attachments

Workshop

This course is aimed at clinical and non-clinical staff that have regular contact with adults, children and young people (Level 2/B) and staff who work predominately with children, young people and parents (Level 3/C). The course will explore why it is complex for practitioners to make sense of emotional abuse and what needs to be done about it. more

  • Start:
    April 28th, 2014
  • Length:
    1 day
  • CPD:
    6 hours
  • Price:
    Free
(Based on 42 evaluations)

Disability - Unit 4

E-Learning

Inclusion in the workplace more

  • Published:
    November 21st, 2012
  • CPD:
    5 hours
  • Price:
    Free
(0 reviews)

Trusted Assessor Module #1

E-Learning

more

  • Published:
    March 3rd, 2013
  • CPD:
    5 hours
  • Price:
    Free
(0 reviews)
e learning programmes

Trusted Assessor Module #3

E-Learning

more

  • Published:
    March 17th, 2013
  • CPD:
    5 hours
  • Price:
    Free
(0 reviews)
e learning programmes

Trusted Assessor Module #4

E-Learning

more

  • Published:
    March 17th, 2013
  • CPD:
    5 hours
  • Price:
    Free
(0 reviews)
e learning programmes

Trusted assessor module #2a

E-Learning

more

  • Published:
    March 17th, 2013
  • CPD:
    5 hours
  • Price:
    Free
(0 reviews)
e learning programmes

Trusted Assessor Module #2b

E-Learning

more

  • Published:
    March 17th, 2013
  • CPD:
    5 hours
  • Price:
    Free
(0 reviews)
e learning programmes

Disability - Unit 1

E-Learning

What is disability? This is the first of 4 units that will provide you with an understanding of disability issues, frequent misconceptions and how they may affect service users and work colleagues. more

  • Published:
    November 21st, 2012
  • CPD:
    5 hours
  • Price:
    Free
(0 reviews)
e learning programmes

Disability - Unit 2

E-Learning

Access and barriers to reasonable adjustments. You have an important part to play in ensuring that Souhtwark is inclusive of disabled service users and colleagues. You can help to prevent some of the difficulties disabled people may encounter when they try to access goods and services. more

  • Published:
    November 21st, 2012
  • CPD:
    5 hours
  • Price:
    Free
(0 reviews)
e learning programmes

Disability - Unit 3

E-Learning

Communicating with disabled service users. Learn how to identify reasonable adjustments you can make when communicating with disabled people in person, by phone and in writing. more

  • Published:
    November 21st, 2012
  • CPD:
    5 hours
  • Price:
    Free
(0 reviews)
e learning programmes

Data Protection Awareness

E-Learning

This module outlines the requirements of the Data Protection Act more

  • Published:
    November 15th, 2012
  • CPD:
    5 hours
  • Price:
    Free
(0 reviews)
Top of the page

Narrow selection

Keyword(s)
Date(s)

Profession
Methods of delivery