Skip navigation
Accessibility options

MY LEARNING SOURCE

Browse courses by subject

Management and leadership

Management and leadership

Customer Service Management Programme - Delivering the Promises

Workshop

This three and a half day programme will provide managers with the knowledge and skills to drive team performance to support the council's vision in the delivery of our customer services promises. more

  • Start:
    July 23rd, 2014
  • Length:
    3 days
  • CPD:
    18 hours
  • Price:
    Free
(Based on 20 evaluations)
Management and leadership

Managing Common Mental health issues in the workplace

Workshop

This course aims to normalise mild to moderate mental health issues, address the associated stigma and provide both employees and managers with strategies on how to deal with mental health issues affecting either themselves or colleagues. Enables employees and line managers to proactively address and support mild to moderate mental health issues in the workforce, such as anxiety or depression, res more

  • Start:
    July 23rd, 2014
  • Length:
    2.5 hours
  • CPD:
    3 hours
  • Price:
    Free
(Based on 48 evaluations)
Management and leadership

Recruitment and selection - ALMOST FULL

Workshop

This two day course is mandatory for all employees who are new to the recruitment and selection process in Southwark more

  • Start:
    July 29th, 2014
  • Length:
    2 days
  • CPD:
    12 hours
  • Price:
    £165.00
(Based on 113 evaluations)

Customer Service Managememt Programme - Action Learning Sets

Workshop

This morning session will provide you with an opportunity to review the successes and challenges of your delivery of the 9 power sessions to your teams and get some additional support / advice and top tips on embedding these new skills and techniques. more

  • Start:
    July 30th, 2014
  • Length:
    1 day
  • CPD:
    3 hours
  • Price:
    Free
(Based on 6 evaluations)
Management and leadership

OH Assist - Customer Awareness Session

Workshop

This session is the opportunity for managers that use the occupational health service provided by OHAssist to come along and find out how to make a good referral, it is also the managers opportunity to have their say on the service delivered by OHAssist and speak directly to the Service Manager Wendy Sharp and Clinical lead for the contract Manjht Dhillion. more

  • Start:
    July 30th, 2014
  • Length:
    2.5 hours
  • CPD:
    0 hours
  • Price:
    Free
(Based on 0 evaluations)

Hidden Disabilities in the Workplace - ALMOST FULL

Workshop

Disability covers a wide range of conditions and may be hidden. This workshop considers the issues surrounding non-visible disability and how these may impact in the workplace. more

  • Start:
    July 30th, 2014
  • Length:
    2. 5 Hours
  • CPD:
    3 hours
  • Price:
    Free
(Based on 23 evaluations)

PRINCE2 Foundation Course

Workshop

Please provide evidence of your line manager's approval by sending an email to mary.sojinu@southwark.gov.uk before booking this course.The course covers the latest version and learning in this field. You will review PRINCE2 project management methods and how to apply in the business environment to ensure effective management of "key" projects. more

  • Start:
    September 1st, 2014
  • Length:
    3 days
  • CPD:
    18 hours
  • Price:
    £527.00
(Based on 4 evaluations)

Induction: Welcome to Southwark

Induction training

1. To provide new members of Southwark Council staff with an induction to the Council and the opportunity to meet the Chief Executive and Leader of the Council to understand the Vision and Values of Southwark. 2. To equip new members of Southwark Council staff with the skills and knowledge required to effectively carry out their role within the London Borough of Southwark. more

  • Start:
    September 1st, 2014
  • Length:
    1 day
  • CPD:
    6 hours
  • Price:
    Free
(Based on 132 evaluations)
Management and leadership

Mediation and Conflict management

Workshop

This workshop is for Southwark staff only. It is aimed at line managers who have to deal with conflict in the work place. It will look at how the intervention of mediation at an early stage can reduce costs and damage a conflict can have on those involved and their colleagues. more

  • Start:
    September 2nd, 2014
  • Length:
    Half Day
  • CPD:
    3 hours
  • Price:
    Free
(Based on 41 evaluations)
Management and leadership

Performance management for managers

Workshop

A one day workshop, that will explore and identify 'good practice' for managers in the performance management of staff. more

  • Start:
    September 4th, 2014
  • Length:
    1 day
  • CPD:
    6 hours
  • Price:
    £85.00
(Based on 126 evaluations)

Disability - Unit 4

E-Learning

Inclusion in the workplace more

  • Published:
    November 21st, 2012
  • CPD:
    5 hours
  • Price:
    Free
(0 reviews)
Top of the page

Narrow selection

Keyword(s)
Date(s)

Profession
Methods of delivery