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Management and leadership

Management and leadership

Customer Service Management Programme - Delivering the Promises - ALMOST FULL

Workshop

This three and a half day programme will provide managers with the knowledge and skills to drive team performance to support the council's vision in the delivery of our customer services promises. more

  • Start:
    April 22nd, 2014
  • Length:
    3 days
  • CPD:
    18 hours
  • Price:
    Free
(Based on 16 evaluations)
Management and leadership

Recruitment and selection - refresher course

Workshop

This workshop is specifically designed for people who have considerable experience of short listing and interviewing for staff in the Public Sector and need to familiarise themselves with the processes within Southwark. more

  • Start:
    April 23rd, 2014
  • Length:
    1/2 day
  • CPD:
    3 hours
  • Price:
    £47.00
(Based on 22 evaluations)
Management and leadership

HR - Managing Sickness Absence Briefing Session

Workshop

This workshop is specifically for team leaders and managers of Revenues & Benefits, FTSS and Professional Finance Services. The overall aim is to provide managers with the knowledge, skills and confidence to manage the application of Southwark's HR policies and procedures. more

  • Start:
    April 23rd, 2014
  • Length:
    2 hours
  • CPD:
    2 hours
  • Price:
    Free
(Based on 0 evaluations)
Management and leadership

Performance management for managers

Workshop

A one day workshop, that will explore and identify 'good practice' for managers in the performance management of staff. more

  • Start:
    April 24th, 2014
  • Length:
    1 day
  • CPD:
    6 hours
  • Price:
    £85.00
(Based on 110 evaluations)
Management and leadership

How to make a good OH referral

Workshop

This workshop is aimed to offer an excellent introduction into your service. It clarifies what the role of occupational health is and how it will support and add value in the management of absence. more

  • Start:
    April 28th, 2014
  • Length:
    4 hours
  • CPD:
    3 hours
  • Price:
    Free
(Based on 2 evaluations)

Induction: Welcome to Southwark

Induction training

1. To provide new members of Southwark Council staff with an induction to the Council and the opportunity to meet the Chief Executive and Leader of the Council to understand the Vision and Values of Southwark. 2. To equip new members of Southwark Council staff with the skills and knowledge required to effectively carry out their role within the London Borough of Southwark. more

  • Start:
    May 12th, 2014
  • Length:
    1 day
  • CPD:
    6 hours
  • Price:
    Free
(Based on 96 evaluations)
Management and leadership

Recruitment and selection - refresher course

Workshop

This workshop is specifically designed for people who have considerable experience of short listing and interviewing for staff in the Public Sector and need to familiarise themselves with the processes within Southwark. more

  • Start:
    May 13th, 2014
  • Length:
    1/2 day
  • CPD:
    3 hours
  • Price:
    £47.00
(Based on 22 evaluations)
Management and leadership

How to make a good OH referral

Workshop

This workshop is aimed to offer an excellent introduction into your service. It clarifies what the role of occupational health is and how it will support and add value in the management of absence. more

  • Start:
    May 13th, 2014
  • Length:
    4 hours
  • CPD:
    3 hours
  • Price:
    Free
(Based on 2 evaluations)
Management and leadership

Influencing and negotiating

Workshop

This one day workshop will teach participants how to use their influencing and negotiation skills to facilitate decisions and agreements that achieve results for all parties involved. The course will provide support and guidance on how to employ practical skills to conduct win-win negotiations. more

  • Start:
    May 14th, 2014
  • Length:
    1 Day
  • CPD:
    6 hours
  • Price:
    £82.00
(Based on 84 evaluations)
Management and leadership

Performance management for managers

Workshop

A one day workshop, that will explore and identify 'good practice' for managers in the performance management of staff. more

  • Start:
    May 16th, 2014
  • Length:
    1 day
  • CPD:
    6 hours
  • Price:
    £85.00
(Based on 110 evaluations)

Disability - Unit 4

E-Learning

Inclusion in the workplace more

  • Published:
    November 21st, 2012
  • CPD:
    5 hours
  • Price:
    Free
(0 reviews)
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