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Management and leadership

Customer Service Managememt Programme - Action Learning Sets

Workshop

This morning session will provide you with an opportunity to review the successes and challenges of your delivery of the 9 power sessions to your teams and get some additional support / advice and top tips on embedding these new skills and techniques. more

  • Start:
    July 30th, 2014
  • Length:
    1 day
  • CPD:
    3 hours
  • Price:
    Free
(Based on 6 evaluations)
Management and leadership

OH Assist - Customer Awareness Session

Workshop

This session is the opportunity for managers that use the occupational health service provided by OHAssist to come along and find out how to make a good referral, it is also the managers opportunity to have their say on the service delivered by OHAssist and speak directly to the Service Manager Wendy Sharp and Clinical lead for the contract Manjht Dhillion. more

  • Start:
    July 30th, 2014
  • Length:
    2.5 hours
  • CPD:
    3 hours
  • Price:
    Free
(Based on 0 evaluations)

Hidden Disabilities in the Workplace

Workshop

Disability covers a wide range of conditions and may be hidden. This workshop considers the issues surrounding non-visible disability and how these may impact in the workplace. more

  • Start:
    July 30th, 2014
  • Length:
    2. 5 Hours
  • CPD:
    3 hours
  • Price:
    Free
(Based on 23 evaluations)

PRINCE2 Foundation Course - ALMOST FULL

Workshop

Please provide evidence of your line manager's approval by sending an email to mary.sojinu@southwark.gov.uk before booking this course.The course covers the latest version and learning in this field. You will review PRINCE2 project management methods and how to apply in the business environment to ensure effective management of "key" projects. more

  • Start:
    September 1st, 2014
  • Length:
    3 days
  • CPD:
    18 hours
  • Price:
    £527.00
(Based on 4 evaluations)

Induction: Welcome to Southwark

Induction training

1. To provide new members of Southwark Council staff with an induction to the Council and the opportunity to meet the Chief Executive and Leader of the Council to understand the Vision and Values of Southwark. 2. To equip new members of Southwark Council staff with the skills and knowledge required to effectively carry out their role within the London Borough of Southwark. more

  • Start:
    September 1st, 2014
  • Length:
    1 day
  • CPD:
    6 hours
  • Price:
    Free
(Based on 132 evaluations)
Management and leadership

Mediation and Conflict management - ALMOST FULL

Workshop

This workshop is for Southwark staff only. It is aimed at line managers who have to deal with conflict in the work place. It will look at how the intervention of mediation at an early stage can reduce costs and damage a conflict can have on those involved and their colleagues. more

  • Start:
    September 2nd, 2014
  • Length:
    Half Day
  • CPD:
    3 hours
  • Price:
    Free
(Based on 41 evaluations)
Management and leadership

Performance management for managers - ALMOST FULL

Workshop

A one day workshop, that will explore and identify 'good practice' for managers in the performance management of staff. more

  • Start:
    September 4th, 2014
  • Length:
    1 day
  • CPD:
    6 hours
  • Price:
    £85.00
(Based on 126 evaluations)
Management and leadership

Managing Difficult Conversations - ALMOST FULL

Workshop

This course is aimed primarily at line managers who have to deal with staff conflict, behaviour and performance. However, the skills are transferable and could apply to many situations for all staff in or out of the workplace. more

  • Start:
    September 8th, 2014
  • Length:
    1 day
  • CPD:
    6 hours
  • Price:
    £167.00
(Based on 70 evaluations)

Hidden Disabilities in the Workplace - ALMOST FULL

Workshop

Disability covers a wide range of conditions and may be hidden. This workshop considers the issues surrounding non-visible disability and how these may impact in the workplace. more

  • Start:
    September 10th, 2014
  • Length:
    2 Hours
  • CPD:
    3 hours
  • Price:
    Free
(Based on 23 evaluations)
Management and leadership

Influencing and negotiating

Workshop

This one day workshop will teach participants how to use their influencing and negotiation skills to facilitate decisions and agreements that achieve results for all parties involved. The course will provide support and guidance on how to employ practical skills to conduct win-win negotiations. more

  • Start:
    September 11th, 2014
  • Length:
    1 Day
  • CPD:
    6 hours
  • Price:
    £82.00
(Based on 93 evaluations)

Disability - Unit 4

E-Learning

Inclusion in the workplace more

  • Published:
    November 21st, 2012
  • CPD:
    5 hours
  • Price:
    Free
(0 reviews)
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